Professional Master's in Applied Systems Engineering (Online) - Student Resources
At Georgia Tech, we are committed to providing you with the support and opportunities needed to make the most of your student experience. You’ll have access to most of the same services as on-campus students. From academic advising to support services and enrichment opportunities, we’ll help you be successful from the first day until graduation.
We have listed below services available to you as a student. Many of the services are web-enabled to give you easier access. If you can’t find what you’re looking for, please click on the relevant button below to request help.
Request Academic Support
For current online students, the PMASE program has dedicated academic advisors who are your primary contact for any academic- and program-related topics – from questions about course registrations to course withdrawals and drops, tuition, graduation, and more.Learn more
Request IT Technical Support
Need help with accessing your courses, student email, or Georgia Tech-provided tools? The Office of Information Technology (UOIT) offers current online students account troubleshooting and tech support, while also providing access to software and productivity tools.Learn more
Request More Information
Not a current online student, but have questions about the degree program, application process, or the online student experience? Our PMASE Student Services Team can provide detailed information regarding degree requirements, application timelines, available resources for students, and more.Learn more
FREQUENTLY ASKED QUESTIONS
The program calendar is synchronous with the Georgia Tech registrar calendar.
Each professor determines due dates for assignments and exams for each course. Georgia Tech recommends a one-week delay to professors, but they may alter this recommendation. If you feel meeting their deadline will be impossible for you, we advise you to withdrawal from your class(es) or request an extension from the professor.
Information Desk: 1-888-225-7804
The Georgia Tech Library provides students with many services besides borrowing privileges, including online access to eJournals, databases, and subject and personalized research assistance. Additionally, they offer online classes and events, along with in-demand online tutorials for their most popular classes, like Tableau and D3.
To start exploring the resources available for your discipline, check out the library’s research guides. The Document Delivery service delivers books and copies of articles from the Georgia Tech Library’s collection to current Georgia Tech online students at no charge.
To learn more about the library, search their extensive collection of services or chat with a librarian using our Online Chat feature on the library’s website.
BuzzPort is Georgia Tech’s primary student portal designed to help you interact with Georgia Tech services and campus colleagues. You can use this portal to track your financial aid application, transfer credit evaluations, and to stay in touch with offices on campus.
Canvas is the new learning management system (LMS) used by Georgia Tech for online courses. All classroom lectures will be captured, edited, and posted on Canvas for students to view. You’ll also be able to access your course syllabus, course content, assignments, and grades through this cloud-based platform.
DegreeWorks provides a comprehensive set of web-based academic advising, degree audit, and transfer articulation tools to help you and advisors negotiate curriculum requirements.
Students use the OSCAR portal to access their schedule of classes and other content in the Student Information System (SIS).
All online master’s students are given access to a Georgia Tech email address. Visit Passport to set up or change your Georgia Tech email address. Once your email is activated, you can access your email online at mail.gatech.edu and will use the same username and password for all Georgia Tech accounts.
BlueJeans allows you to instantly connect to live, face-to-face video conferences with any device. Connect with your professor during their office hours or use it as a collaborative tool with your peers for study sessions or group projects. BlueJeans is available for students enrolled in Georgia Tech online courses and can be accessed at gatech.bluejeans.com.
Students enrolled in Georgia Tech online courses have free access to Microsoft Office 365, a collection of services that allow you to collaborate and share your schoolwork. The service includes Office Online (Word, PowerPoint, Excel, and OneNote), unlimited personal cloud storage, and SharePoint sites. To see what’s included, visit the Office 365 Education product page, and then sign up with your Georgia Tech email address.
Skype for Business lets you connect with your fellow peers from around the world. You’ll be able to start conversations with IM, voice, or video calls as well as see when your contacts are available online. Skype for Business is included in your Microsoft Office 365 download.
WebEx is an online collaboration platform that facilitates on-demand, real-time, collaborative web meetings and conferences. Connect with your professor during their office hours or use it as a collaborative tool with your peers for study sessions or group projects. WebEx is available for students enrolled in Georgia Tech online courses and can be accessed at gatech.webex.com.
All students are required to sign the Academic Honor Code and are strongly encouraged to seek a full understanding of their instructors’ expectations regarding academic honor.
Anyone who is qualified is welcome to seek admission to Georgia Tech, and anyone who applies for and accepts admission can be confident that the policy and regular practice of the Institute will not discriminate against him or her on the basis of race, religion, sex, or national origin. The criteria used in determining each applicant’s eligibility for consideration can be found in the admission requirements.
A student may not apply for transfer credit until after matriculation at Georgia Tech. The courses to be transferred would typically be those appearing on the approved program of study form for the master’s degree. A doctoral student normally does not request transfer credit. The rules relative to and the process for obtaining transfer of credit for graduate-level courses can be found on the Registrar’s website.
The Family Educational Rights and Privacy Act (FERPA) protects the privacy of student education records. All rights can be found on the Registrar’s website.
Georgia Tech desires to resolve student grievances, complaints, and concerns in an expeditious, fair, and amicable manner. Students attending Georgia Tech through online classes who wish to resolve a grievance should follow the steps below.
Complaints should first be filed internally with the appropriate Georgia Tech authority and then, if necessary, to external authorities.
- Informal Process: Most complaints can be resolved within the University itself. This can be done initially by engaging in open communication with the individual directly involved. If the issue is not satisfactorily resolved, the next phase will be to contact the supervisor, department chair, or associate dean to investigate the issue. Our Student Services team can serve as a resource to help you through this process.
- Formal Process: If the informal process is unsuccessful in reaching a satisfactory resolution, the student is encouraged to complete the Institutional Grievance form to expedite a formal complaint with the University. Once the form is completed, it will be submitted to the Office of the Provost.
If a student feels that the issue was not resolved at the institutional level (Step 1), then they may file a complaint with the appropriate state agency.
Georgia: Students living in Georgia may file a complaint with the University System of Georgia as part of the 6.26 Application for Discretionary Review.
Outside Georgia: Students living outside of Georgia may file a complaint their home state regulatory agency.
Additional Resources for Student Complaints
If the student is not satisfied with the solution provided by the University and the state, they may file a complaint with the University accreditation agency. Accrediting agencies will only review issues addressing significant non-compliance with agency standards, policies, or procedures. This is to be considered a last resort effort.
Any student who wishes to drop a course must do so using by follow the instructions on the registrar’s website. The course will remain on the student’s schedule with a status of “courses dropped by student.” A grade of “W” will be assigned for the dropped course(s) at the end of the term.
Any student, with the exception of active duty U.S. military personnel, who wishes to withdraw from the Institute must do so by following the instructions on the registrar’s website. All courses will remain on the student’s schedule with a status of “courses dropped by student.” A grade of “W” will be assigned for the dropped course(s) at the end of the term.
Deadlines for individual course drops and for complete withdrawals from the Institute are posted on the Academic Calendar by term.
All payments of tuition and fees are handled by the Bursar’s office. For instructions on how to pay, please visit the student payment portal.
The Georgia Tech Bursar’s Office processes refunds via EFT, also known as Direct Deposit, Monday through Friday. Refunds and overpayments are electronically disbursed to the student’s checking or savings account and should be in the students account on the following day or sooner. You are not always eligible for a refund when dropping a course, so please read over the refund policy.
Form Factor: Notebook (A netbook or tablet should not be used as the primary computing device*). A minimum of 4 hours of battery life is recommended.
Processor: 64 bit Multi-core processor or better. **
Memory: 8 GB or more. For best performance, we recommend that you install as much memory as affordable at the time of purchase.
Operating System: The recommend operating systems are Windows 10 or Mac OS X (10.11.14)
Browser: The recommended browsers for web-based browsing would be the latest version of Internet Explorer/Edge, Mozilla Firefox, or Google Chrome.
Primary Hard Drive: 500GB minimum. The larger the better as you may work with large datasets. Solid-state drives (SSDs) are recommended as they are much faster than hard disk drives (HDDs).
Backup Device or Service: For local backup, an external hard drive with double the size of the internal hard drive or a subscription to a cloud based backup solution like Dropbox or OneDrive is needed. Having a quality backup of your important files is vital to your success as a student. While external drives are acceptable forms of backup, cloud based solutions are also an excellent alternative. A quality backup service will run continuously as you work and will back up your documents to a cloud based storage location. Even if your laptop becomes unavailable due to loss, theft, or physical failure, the files will have been saved and are fully recoverable. The cloud-based backup will be accessible from any computer with an Internet connection.
Networking: Dual-Band (2.4 GHz/5 GHz) Wireless 802.11n capable.
System options: A laptop with a webcam and microphone is recommended, or an external webcam, as well as a USB microphone and headphones. A PC headset with microphone is necessary for clear communication while on WebEx/BlueJeans conference.
*Note that most netbooks and tablets (e.g. Apple iPad, Galaxy Tab and others that run on an operating system designed specifically for the device) do NOT meet the minimum hardware requirements above. While they may initially provide sufficient performance for basic tasks such as web browsing or simple word processing, use of technical software in courses may not be possible.
**The use of VLAB (a Virtual Lab that provides GT students a way to access 'virtual machines' on campus and use software such as MATLAB and AutoCAD from any computer with Internet access) does not diminish these requirements. Your system will still need to independently support the required software, as you will have access to install a subset of the software locally to your notebook.
Office of Information Technology (UOIT) strives to offer the necessary tools for students to accomplish collaboration, research, scholarship, and innovation.
IT Resources for online master’s students
For generation information visits oit.gatech.edu or contact them at:
Office of Information Technology